Frequently Asked
Owner FAQs
Answers to the questions Pinellas County property owners ask most often. Two categories: how we manage day-to-day, and who is responsible for what.
General Questions
Why hire us, what makes us different, where we work, and our month-to-month contracts.
Leasing & Marketing
How we market, how quickly properties rent, pricing, and photography.
Screening & Pets
Tenant screening, guarantees, income, unauthorized occupants, and pet policy.
Rent Collection & Owner Payments
How rent is collected, when you get paid, statements, fees, and rent renewals.
Maintenance & Responsibilities
How repairs are handled, vacancy, damage, and who is responsible for HVAC, plumbing, windows, pest, yard, and pool.
Insurance, Compliance & Evictions
Insurance, Master GL program, lead-paint, hurricane, emergencies, eviction process, and protection.
Inspections, Services & Getting Started
Inspections, owner portal, selling and buying investment properties, pricing, contact, and how to begin.
Category 1 · 4 Questions
General Questions
Why hire a professional company, what sets Bianchi apart, where we operate, and our contract terms.
01Why should I hire a property management company?
Hiring a professional property management company saves you time, reduces stress, helps minimize vacancies, improves tenant quality, ensures legal compliance, and protects your investment. Our goal is to maximize your return while handling the day-to-day responsibilities of managing your rental property.
02What makes Bianchi Realty & Property Management different?
Unlike many management companies, our agreements are month-to-month. We believe we should earn your business every month through performance, communication, and results. We also provide 16 written service guarantees, including Eviction Protection and Pet Protection guarantees.
03What areas do you service?
We manage residential investment properties throughout The Tampa Bay Area and surrounding markets including Pinellas County, Manatee County, Charlotte County, Hillsboro County and Sarasota County. Contact us to determine if your property falls within our service area.
04Do I have to sign a long-term contract?
No. Our management agreements are month-to-month because we believe exceptional service should keep clients with us—not lengthy contracts.
Category 2 · 4 Questions
Leasing & Marketing
How we market your property, how quickly it rents, and how we determine pricing.
05How do you market my rental property?
Getting your property rented quickly to a qualified resident is one of our highest priorities. Every day a property sits vacant represents lost income, so we use a comprehensive, multi-channel marketing strategy to ensure maximum exposure across the marketplace.
Your property is marketed through a combination of local, regional, and national advertising platforms, including major rental websites such as Zillow, Realtor.com, Apartment Guide, and other leading rental sites. In addition, we leverage MLS exposure and cooperation with other real estate offices and rental locator services to expand your property’s reach to qualified tenants actively searching for rentals.
Locally, we utilize on-site marketing such as professional yard signage (when permitted), typically installed shortly before or immediately upon vacancy, at no additional cost to the leasing service.
All inquiries are handled through professionally trained leasing staff who respond promptly, pre-qualify applicants in accordance with Fair Housing laws, and encourage qualified prospects to schedule private showings.
We also maintain a continuously updated rental availability list that is shared with walk-in clients and prospective tenants.
This multi-layered approach ensures your property receives broad exposure, strong demand, and the best opportunity to lease quickly at the highest qualified market rent.
06How quickly can you rent my property?
The time it takes to rent a property depends on several key factors, including location, condition, rental price, market demand, and how competitively the property is positioned compared to similar rentals in the area.
Our goal is always to minimize vacancy while securing a well-qualified resident at the best possible market rent.
When a property is priced correctly and shows well, it typically rents within 30 to 60 days, and in some cases even faster depending on market conditions.
To achieve the best results, we provide a detailed rental market analysis, strategic pricing recommendations, and broad marketing exposure across major rental platforms to reach the largest pool of qualified applicants as quickly as possible.
07Do you determine the rental price?
Yes. We provide a detailed rental market analysis based on comparable properties in your area to help determine the optimal rental rate.
08Do you take professional photos?
Yes. Professional marketing photos are used whenever possible to showcase your property and attract qualified applicants.
Category 3 · 5 Questions
Tenant Screening & Pets
Our screening process, tenant guarantees, income requirements, unauthorized occupants, and pet policy.
09How do you screen tenants?
We conduct a thorough screening process that may include:
- Credit history review
- Criminal background checks
- Eviction history searches
- Employment verification
- Income verification
- Previous landlord references
10Do you guarantee the tenant?
Yes. While no screening process can predict future behavior with 100% certainty, we stand behind our tenant placement process with our Tenant Placement Guarantee.
If a tenant we place breaks their lease or is legally removed during the first 12 months of occupancy, we will find and place a replacement tenant for you at no additional leasing fee.
Our comprehensive screening process includes credit review, background checks, income verification, rental history verification, and other qualifying criteria designed to place the most qualified residents possible. While no tenant can ever be guaranteed to perform perfectly, our Tenant Placement Guarantee provides added peace of mind and demonstrates our confidence in the quality of our screening process.
11What income requirements do tenants need?
Generally, applicants should demonstrate sufficient income to comfortably afford the rent, along with meeting our other screening criteria.
12What if additional people move into the rental property without approval?
Our lease agreements clearly prohibit unauthorized occupants from moving into the property without prior approval.
If we discover that an unauthorized person has moved into the home, we take prompt action to enforce the lease terms. Depending on the circumstances and applicable laws, the resident may be required to have the occupant complete an application, pass our screening process, and be formally added to the lease agreement, or the unauthorized occupant may be required to vacate the property.
Failure to comply with the lease requirements may result in additional lease enforcement actions, including notices of non-compliance and, if necessary, lease termination proceedings.
Our goal is to protect the owner from the risks associated with unauthorized occupants, which can include increased wear and tear, liability concerns, parking issues, occupancy limit violations, and unapproved residents who have not been screened according to our qualification standards.
Through routine inspections, maintenance visits, resident communication, and lease enforcement procedures, we actively monitor occupancy issues and work to address them before they become larger problems.
13What is your policy on pets?
Whether to allow pets is always the owner’s decision. Some owners choose to allow pets because it can significantly increase the pool of qualified applicants and reduce vacancy time, while others prefer a no-pet policy.
For properties where pets are permitted, every pet must go through our pet screening and approval process. We evaluate factors such as breed, size, age, vaccination records, rental history, and overall risk profile. Certain animals may not be approved based on safety, insurance, or property-specific considerations.
One of the ways we help protect owners is through our Pet Protection Guarantee. We are so confident in our pet screening process that if an approved pet causes damage beyond normal wear and tear that exceeds the tenant’s security deposit and other recoverable amounts, we will reimburse the owner up to $1,000 for eligible pet-related damages.
This added layer of protection allows many owners to benefit from a larger tenant pool while reducing the financial risks often associated with pet ownership.
Please note that assistance animals and service animals are not considered pets and are handled in accordance with applicable fair housing laws.
Contact us for complete details, terms, conditions, and eligibility requirements of our Pet Protection Guarantee.
Category 4 · 6 Questions
Rent Collection & Owner Payments
How rent is collected, when distributions are issued, financial statements, fees, and rent renewals.
14How is rent collected?
Tenants pay rent online through our secure tenant portal, making the process convenient and efficient.
15When do owners receive their money?
Owner distributions are typically processed monthly, once rent has been collected and any applicable expenses have been paid.
To ensure accuracy and allow time for funds to fully clear through the banking system, we generally begin processing owner payments around the middle of the month, typically after the 15th. From that point, distributions are issued on a consistent schedule, with most owners receiving their funds within approximately as soon as possibles.
This process allows us to properly reconcile tenant payments, vendor invoices, and property-related expenses so that each owner statement is accurate and complete.
Our goal is to provide reliable, predictable distributions while maintaining full financial transparency through your Owner Portal, where you can track income, expenses, and property performance at any time.
16Do I receive financial statements?
Yes. Owners have access to detailed monthly statements and year-end reports through our owner portal which is available 24/7.
17What happens to pet fees collected from tenants?
As part of our Pet Protection Program, pet-related fees collected from tenants are retained by our company to help fund the protection we provide to our owners.
Unlike a traditional pet deposit that may be limited in coverage, our Pet Protection Guarantee provides owners with additional peace of mind. If an approved pet causes damage to the property that exceeds the tenant’s security deposit and other amounts legally collectible from the resident, we will pay up to $1,000 toward covered pet-related damages.
This program helps reduce an owner’s financial exposure while allowing us to accommodate responsible pet owners, which can significantly increase the pool of qualified applicants and reduce vacancy time.
Our goal is to balance strong pet screening with added protection for our owners, creating a win-win for both property owners and residents.
Contact us for complete details, terms, conditions, and coverage limitations of our Pet Protection Guarantee.
18Who receives late fees when a tenant pays rent late?
Late fees are retained by our company and are not distributed to the property owner.
Late payments create additional administrative work, including tenant communications, collection efforts, payment tracking, notices, account reconciliation, and delinquency follow-up. The late fees collected help offset the costs associated with these additional management services.
Our primary goal is to ensure rent is paid on time and that owners receive their rental income as quickly as possible. When tenants become delinquent, our team actively works to collect the rent, enforce lease terms, and minimize the impact on the owner.
This policy allows us to handle the collection process without charging owners additional fees for routine rent collection and delinquency management.
19Does the rent stay the same until a resident moves out?
No. Rent does not automatically remain the same for the duration of ownership or tenancy.
Our management approach is designed not only to handle the day-to-day operations of your property, but also to maximize long-term cash flow and protect your asset’s market value. One of the key components of this strategy is ensuring rents remain aligned with current market conditions.
Approximately 90 days prior to lease expiration, we conduct a market rent analysis using comparable properties and current market data. Based on this review, we make a recommendation for renewal pricing that reflects current market value.
A lease renewal is then presented to the resident with the updated rental rate. In most cases, a significant percentage of residents choose to renew at the adjusted market rate.
However, we also understand that tenant retention is valuable. If a resident is otherwise well-qualified but is unable to absorb the full market increase, we will often work to negotiate a reasonable, mutually acceptable rate to encourage renewal and avoid unnecessary turnover costs for the owner.
This balanced approach helps maximize rental income while also maintaining stable, long-term tenancies whenever possible.
Category 5 · 11 Questions
Maintenance & Property Responsibilities
How maintenance is handled, vacancy turnover, damages, and clear owner-vs-resident responsibility for HVAC, plumbing, windows, pest, yard, and pool.
20How are maintenance requests handled?
Tenants submit maintenance requests online through their resident portal. Emergencies are addressed promptly, and routine maintenance is coordinated with qualified vendors.
21Can I use my own contractor?
In many cases, yes. We can discuss approved vendor options during onboarding.
22Do you mark up maintenance invoices?
No. We do not mark up vendor invoices.
We believe in complete transparency when it comes to property expenses. Owners are charged the actual amount billed by the vendor, and a copy of every maintenance invoice is uploaded directly to your Owner Portal for your review and records.
Our goal is to protect your investment while ensuring you always know exactly where your money is being spent. Through your Owner Portal, you can access maintenance invoices, work orders, financial statements, and property-related documents 24/7.
This transparency allows you to make informed decisions about your property and gives you confidence that maintenance costs are being managed responsibly.
23What happens when my property becomes vacant?
When a resident moves out, our goal is to prepare the property for the next qualified tenant as quickly as possible while protecting your investment and minimizing vacancy time.
We promptly conduct a move-out inspection to evaluate the property’s condition and determine whether any damages should be charged against the tenant’s security deposit. Once the inspection is completed, we begin preparing the property for re-rental.
As part of our management agreement, we automatically coordinate and complete routine turnover items—often referred to as the “punch list”—without requiring owner approval for every minor expense. This may include services such as touch-up painting, carpet cleaning, general cleaning, lawn care, lock changes, and minor repairs necessary to make the property rent-ready.
By handling these routine items immediately, we can significantly reduce downtime between tenants and get your property back on the market faster.
If major repairs, significant improvements, or larger capital expenditures are needed, we will contact you to discuss the situation, provide recommendations, and obtain authorization before proceeding.
In many cases, we begin marketing the property as soon as we receive notice that the resident will be vacating, helping us attract prospective tenants even before the turnover process is complete. This proactive approach helps reduce vacancy periods and maximize your rental income.
24What happens if a resident damages the property?
Protecting your investment is one of our primary responsibilities. While our thorough tenant screening process helps reduce the likelihood of property damage, no screening process can eliminate all risk.
If resident-caused damage is discovered during the tenancy, we will work to have the resident correct the issue or reimburse the cost of repairs, depending on the circumstances and the terms of the lease agreement. Our team coordinates the repair process and documents the condition of the property to protect the owner’s interests.
When a resident moves out, we conduct a detailed move-out inspection and compare the property’s condition against our records, inspection reports, and move-in documentation. Any damages beyond normal wear and tear may result in charges against the tenant’s security deposit in accordance with applicable laws.
If repair costs exceed the security deposit, we will pursue the resident for the additional amount owed when appropriate. We also provide owners with copies of inspection reports, invoices, and supporting documentation through the Owner Portal for complete transparency.
In addition, if the damage is caused by an approved pet and exceeds the security deposit and other recoverable amounts, our Pet Protection Guarantee may provide up to $1,000 in additional coverage for eligible pet-related damages.
Our goal is to identify issues early, document everything thoroughly, and take the appropriate steps to minimize financial loss while protecting the condition and value of your property.
25Who is responsible for the heating and air conditioning system?
Responsibility for the HVAC system is shared between the property owner and the resident, with each party responsible for different aspects of care and maintenance.
The property owner is responsible for the repair or replacement of the heating and air conditioning system when issues arise due to normal wear and tear or mechanical failure.
The resident is responsible for routine preventive maintenance, including regularly changing air filters, keeping vents unobstructed, and ensuring proper basic upkeep such as maintaining a clear drain line where applicable. These routine tasks help preserve system performance and reduce unnecessary repairs.
If damage or failure occurs due to resident abuse, misuse, neglect, or failure to perform required maintenance, the resident may be held responsible for the associated repair costs in accordance with the lease agreement.
We clearly outline these responsibilities in our lease and also provide residents with guidance to help ensure proper care of the HVAC system throughout their tenancy.
26Who is responsible for plumbing repairs?
Plumbing responsibility is generally shared between the property owner and the resident, depending on the cause of the issue.
The property owner is responsible for repairs related to normal wear and tear, system failure, or major plumbing components. This typically includes items such as water heater failure, worn or aging fixtures, sewer line issues caused by tree roots, and other plumbing system failures that are not caused by resident misuse.
The resident is responsible for issues resulting from use, misuse, or neglect, including clogged toilets or drains, garbage disposal jams, and damage to fixtures such as toilet seats, flappers, or handles when caused by improper use. Residents are also responsible for maintaining reasonable care of the plumbing system to help prevent avoidable issues.
If the property is on a septic system, the owner is typically responsible for septic tank pumping, system failures, sump pump issues, and drain field problems unless damage is caused by resident negligence or misuse.
All maintenance responsibilities are also outlined in the lease agreement to ensure clear expectations for both owners and residents.
27Who is responsible for windows and screens?
The property owner is responsible for ensuring that all windows and screens are in good, safe, and operable condition at the time a resident takes possession of the property. This includes making sure that glass, frames, seals, and screens are properly maintained prior to move-in.
Once the resident has taken occupancy, responsibility for damage generally shifts based on cause. The resident is responsible for the repair or replacement of broken glass, damaged screens, screen doors, or sliding door screens when the damage is caused by misuse, neglect, or accident during the tenancy.
If damage occurs due to circumstances outside of the resident’s control, such as a natural disaster or severe weather event, responsibility is typically evaluated based on insurance coverage and the specific circumstances of the event.
All expectations regarding property care and maintenance responsibilities are clearly outlined in the lease agreement to ensure transparency for both owners and residents.
28Who is responsible for pest control?
Responsibility for pest control depends on the type of property and the nature of the issue.
For single-family homes and duplexes, our lease generally assigns routine pest control responsibility to the resident, as they are the primary occupants of the property. However, this does not include pest issues that are beyond the resident’s control, such as termites, carpenter ants, pharaoh ants, or rodent infestations, which are typically addressed as property-related or structural issues.
For multi-family properties larger than a duplex, pest control is typically the responsibility of the property owner in accordance with applicable Florida statutes and standard property management practices.
We strongly recommend that owners consider including pest control as part of their property service plan. Regular pest control service not only helps prevent infestations but also provides an added layer of protection for the property, as vendors are regularly on-site and can help identify potential maintenance issues early. In many cases, this is considered an added property amenity that enhances resident satisfaction and helps maintain the condition of the home.
We are happy to coordinate pest control services through our preferred vendor network to ensure consistent and reliable treatment when included in the management plan.
29Who takes care of the yard?
Responsibility for yard maintenance is typically determined by the lease agreement and the type of service plan selected by the property owner.
For single-family homes, routine lawn care is generally the responsibility of the resident. This includes mowing, edging, watering (as applicable), and maintaining shrubs and general yard upkeep in the same condition as at move-in, allowing for normal seasonal changes. However, some owners choose to include lawn care as part of the rental service package, in which case the owner would cover professional maintenance.
Many property owners choose to enhance their rental offering by providing professional lawn care services, such as quarterly fertilization, weed control, and insect treatment programs. These services not only help maintain curb appeal but also support long-term property value and reduce tenant-related maintenance issues.
Certain services, such as tree trimming, removal of hazardous limbs, or large-scale landscaping work, are the responsibility of the owner. These items are coordinated by our property management team and require owner approval prior to scheduling and completion.
We also highly recommend using our trusted vendor network for lawn and landscape services. In many cases, this provides an added benefit of consistent property oversight, as vendors on-site can help identify potential maintenance concerns early while keeping the property in optimal condition.
30Who is responsible for swimming pool service?
Responsibility for swimming pool maintenance is determined by the lease agreement and the service plan selected by the property owner.
In most cases, we recommend that pool service be provided by the owner. This ensures the pool is properly maintained on a consistent schedule, helps protect the condition of the equipment, and reduces the risk of costly repairs caused by improper chemical balance or neglect.
Owners typically choose between having a professional weekly pool service or, in some cases, assigning pool care responsibility to the resident. However, due to the specialized nature of pool maintenance and liability considerations, owner-provided service is generally the preferred option.
Many owners also choose to include pool maintenance as part of the rental package, treating it as an added amenity included in the rent. This not only enhances the rental value but also ensures the service is handled by a trusted vendor who can act as an additional set of eyes on the property during regular visits.
We strongly recommend using our approved pool service providers to ensure consistent maintenance, proper chemical balance, and protection of the pool system and overall property value.
Category 6 · 7 Questions
Insurance, Compliance & Evictions
Insurance requirements, master GL program, pre-1978 properties, hurricane responsibility, what counts as an emergency, and the eviction process.
31What insurance do I need as a rental property owner?
All property owners are required to maintain adequate insurance coverage throughout the term of our management agreement to help protect both their investment and the parties involved in managing the property.
At a minimum, owners must maintain:
- A landlord or rental dwelling insurance policy appropriate for an investment property
- Comprehensive general liability insurance with a minimum coverage limit of $1,000,000
- Adequate hazard and property insurance to cover the replacement cost of the structure and improvements
- Any additional insurance required by their lender, association, or individual circumstances
In addition, Bianchi Realty & Property Management must be listed as an Additional Insured on the liability portion of the policy, and proof of coverage must be provided within 15 days of the management agreement becoming effective.
32What if I don’t have the required insurance coverage?
To help protect our owners and the properties we manage, owners who do not provide proof of the required liability coverage may be automatically enrolled in our Master General Liability Insurance Program.
The current cost of this coverage is $20.34 per month, which includes the insurance premium and administrative fee. This coverage is included at no additional charge for owners who elect our ProtectionPlus Program.
Owners may opt out of the Master General Liability Insurance Program at any time by providing proof of a qualifying liability policy with at least $1,000,000 in coverage that lists Bianchi Realty & Property Management as an Additional Insured.
If you are unsure whether your current policy meets these requirements, we recommend contacting your insurance agent. We are also happy to provide guidance regarding the insurance requirements outlined in our management agreement.
33What if my property was built before 1978?
If your property was built before 1978, it is subject to federal lead-based paint disclosure requirements under the Residential Lead-Based Paint Hazard Reduction Act.
Before any lease is executed, we will provide all required disclosures and documentation to both the property owner and the prospective resident. This includes disclosure of any known information regarding lead-based paint or lead-based paint hazards, as well as the EPA-approved informational pamphlet. All residents must acknowledge and sign these disclosures prior to move-in.
In addition, any maintenance, repair, or renovation work that may disturb painted surfaces in pre-1978 housing must be completed by properly certified and licensed lead-safe contractors, in accordance with applicable federal and state regulations. This requirement helps ensure compliance and reduces potential liability exposure for both owners and residents.
Owners also have the option to have the property professionally inspected and certified as lead-based paint free by an accredited inspector. We highly recommend this option, as it can reduce future compliance requirements and provide additional peace of mind when leasing and maintaining the property.
Our team will coordinate all necessary compliance steps and ensure that your property meets all legal requirements before and during the leasing process.
34Who is responsible for securing the property during a hurricane?
During a hurricane or named storm, responsibility for securing the property is generally shared between the resident and the property owner, depending on the type of preparation required.
Residents are responsible for taking reasonable steps to secure the interior of the home and any personal belongings. This includes bringing in or securing outdoor personal items such as patio furniture, grills, décor, and other loose items that could become hazardous in high winds.
The property owner is responsible for ensuring that the property itself is properly maintained and storm-ready prior to occupancy, including structural components, roofing, doors, windows, and any permanent exterior features. In some cases, owners may also choose to install or provide storm protection measures such as shutters or other approved hurricane protection systems.
We highly recommend that all owners maintain proper insurance coverage for their property, including adequate hazard and windstorm protection, to help safeguard their investment in the event of severe weather. In addition, where possible, owners should consider using hurricane-rated materials and fixtures when repairing or replacing exterior components, as this can significantly improve the property’s resilience against storm damage.
Our management team will provide storm-preparation communications to residents when a named storm is approaching, outlining recommended safety steps and responsibilities. We also assist owners in coordinating any necessary pre-storm preparations when time allows.
After a storm, we conduct follow-up inspections, assess any potential damage, and coordinate necessary repairs while keeping both owners and residents informed throughout the process.
Our goal is to minimize risk, protect the property, and ensure a safe and organized response before, during, and after severe weather events.
35What qualifies as an emergency?
Examples include:
- Active water leaks or flooding
- No heat during cold weather
- No AC during extremely hot weather
- Electrical hazards
- Fire or smoke concerns
- Sewer backups
- Situations affecting health or safety
36What happens if a tenant stops paying rent?
One of the biggest concerns property owners have is the possibility of a resident failing to pay rent. Fortunately, our team has established procedures designed to address delinquent accounts quickly, professionally, and in accordance with applicable laws.
When rent becomes past due, we immediately begin our collection process, including resident communication, notices, follow-up, and enforcement of the lease terms. Our goal is always to resolve the issue as quickly as possible while protecting the owner’s interests and minimizing financial loss.
If the resident fails to cure the delinquency and legal action becomes necessary, we coordinate and oversee the eviction process from start to finish, working with experienced eviction attorneys and keeping you informed throughout the process. We handle the required documentation, communication, and coordination needed to regain possession of the property as efficiently as possible.
Once possession of the property is returned, we promptly inspect the home, assess any damages, complete necessary turnover work, and begin marketing the property to secure a new qualified resident as quickly as possible.
37Do you offer eviction protection?
Yes. We stand behind our tenant screening process with our Eviction Protection Guarantee.
If a tenant we place must be legally evicted during their initial lease term, we will pay up to $1,000 toward eligible eviction costs, helping reduce your financial risk and providing additional peace of mind.
While no screening process can eliminate every risk associated with rental ownership, our comprehensive tenant screening procedures are designed to place qualified residents and reduce the likelihood of eviction. Our Eviction Protection Guarantee demonstrates our confidence in the quality of the tenants we place and our commitment to protecting your investment.
Contact us for complete details, terms, conditions, and eligibility requirements of this guarantee.
Category 7 · 11 Questions
Inspections, Owner Services & Getting Started
Property inspections, online owner access, selling or buying investment properties, management cost, point of contact, and how to begin.
38Do you inspect the property?
Yes. Property inspections help identify maintenance concerns early, verify lease compliance, and protect your investment.
39How often are inspections performed?
Inspection frequency varies based on property needs, tenant occupancy, and management requirements.
40Will I receive inspection reports?
Yes. Inspection findings and photos are shared with owners when applicable.
41Can I access information about my property online?
Yes. Our owner portal provides access to statements, reports, maintenance updates, and important documents 24/7.
42What if I decide to sell my property?
As a full-service Real Estate and Property Management company, we can seamlessly assist you with the sale of your investment property when the time is right.
Our Broker/Owner, Brenda Bianchi, has more than 43 years of real estate experience and is consistently recognized as one of the top agents in the area. Because we manage properties and sell real estate, we are uniquely positioned to help investors evaluate whether it makes sense to continue holding, refinance, or sell their property to maximize their return.
When you’re ready to sell, we offer several exclusive programs designed to help your property sell faster and for the highest possible price, including:
- Guaranteed Sale Program – We guarantee to sell your property or we may step in with a cash offer.*
- Zillow Showcase Marketing – Enhanced marketing exposure designed to make your property stand out from competing listings.
- FREE One-Year Home Warranty for Buyers – Providing added confidence and protection for potential buyers.
- “Love It or Leave It” Buyer Guarantee – If the buyer is not happy with their purchase, we offer a buy-back guarantee program, giving buyers additional peace of mind and making your property more attractive in the marketplace.*
- Landlord Commission Discounts – As a valued property management client, you may qualify for reduced real estate commissions when you sell through our brokerage.
Because we already know your property, rental history, and market position, we can help make the transition from landlord to seller smooth, efficient, and profitable.
*Certain terms, conditions, and program qualifications apply. Contact us for details.
43Can you help me buy additional rental properties?
Absolutely. We work with investors to identify opportunities, evaluate properties, and grow their real estate portfolios strategically.
44How much does property management cost?
Our management fees typically range from 8%–12% of the rents collected, and our leasing fee is 60% of the first month’s rent.
The exact management fee depends on several factors, including the number of properties owned, property type, location, condition of the property, and the level of management required.
In general, owners with multiple properties often qualify for reduced management rates because of the efficiencies associated with managing a larger portfolio. Conversely, properties that require a higher level of management, such as apartment buildings, properties with frequent maintenance issues, or properties requiring additional oversight, may fall toward the higher end of the fee range.
We believe every property is unique, which is why we provide a customized management proposal based on your specific investment goals and needs.
Most importantly, our management agreements are month-to-month, meaning we earn your business through results, communication, and service—not through long-term contracts.
45Are there any hidden fees?
No. We believe in complete transparency.
Before you sign a Property Management Agreement, we will clearly explain all management fees, leasing fees, and any optional service fees that may apply. You will know exactly what services are included and what, if any, additional fees may be charged.
While our management program covers the day-to-day responsibilities associated with managing your rental property, certain specialized or optional services may fall outside of standard property management. Examples may include court appearances, extensive renovation oversight, insurance claim coordination, major project management, or other non-routine services. When applicable, these services and their associated fees are disclosed in advance.
Our goal is to eliminate surprises and ensure you have a clear understanding of the costs associated with managing your investment property.
We believe informed owners make better decisions, which is why transparency and communication are at the core of our business.
46Do I have one point of contact?
Yes—and no.
At Bianchi Realty & Property Management, we operate as a team-based management system rather than relying on a single generalist contact. This means your property is supported by a group of specialists, each focused on their area of expertise, including marketing, leasing, inspections, lease renewals, collections, bookkeeping, and maintenance coordination.
Overseeing all activity is your designated Portfolio Manager, who serves as your primary point of accountability. This ensures your property is being actively managed, monitored, and coordinated across all departments while maintaining a clear line of oversight.
47How do I communicate with your team?
Our office hours are Monday through Friday, 9:00 AM to 5:00 PM EST. During this time, all non-emergency communication, updates, and service requests are handled promptly through the appropriate department and your Portfolio Manager.
For after-hours emergencies, we provide a dedicated emergency hotline to ensure urgent issues such as water leaks, heating failures, electrical hazards, or other safety-related concerns are addressed immediately.
All non-emergency matters are handled during normal business hours to ensure efficiency, proper documentation, and the fastest resolution possible.
This structure allows us to respond quickly, operate efficiently, and provide specialized attention to every aspect of your property management needs.
48How do I get started?
Simply contact our office for a free consultation. We’ll discuss your property, answer your questions, review our guarantees, and create a management plan tailored to your investment goals.
Helpful information to have available includes:
- Property address
- Current rent amount (if occupied)
- Mortgage information (optional)
- HOA information (if applicable)
- Recent repairs or improvements
- Current lease agreement (if occupied)
What is the next step? Schedule your free rental property consultation today and discover how Bianchi Realty & Property Management can help protect your investment and maximize your returns.
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